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Digestive Nurse Navigator 1 - Orlando Health - Digestive Health Institute Administration New

Orlando, FL


Hiring Company

Orlando Health

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Position Description

Digestive Health Institute-IBD

As one of the nation’s most highly regarded comprehensive digestive disease programs, the Orlando Health Digestive Health Institute offers comprehensive and coordinated care to evaluate, diagnose and treat a wide range of conditions affecting the digestive tract and gastrointestinal organs, including the most complex cases. The institute’s team of globally respected physicians are leaders in digestive disease research and frequently referred to for advanced endoscopic care. They deliver therapeutic options supported by sophisticated technology and procedures, including minimally invasive approaches.

Orlando Health Digestive Health Institute - YouTube

The Nurse Navigator will enhance the patient experience by providing seamless navigation from pre-procedure scheduling and abnormal finding/diagnosis through the care continuum. Collaborate with all members of the interdisciplinary team to coordinate and consistently manage patient care by serving as a point of contact for patients and families. Systematically and continually perform the functions of assessing, planning, implementing, and evaluating care according to the nursing process and the Digestive Health Nursing Society Standards of Practice. This position will work originally at the Summer Port office and then in December move to the downtown location.

The hours for this position will be M-F 8:00 am-4:30 pm no on call, no weekends and no holidays.

This practice has 2 doctors.  We have 1APP and another RN, 2 Certified Medical Assistants, 2 Sr Front Office Assistants, 1 Supervisor and 1 Practice Manager. 

Essential Functions: 

Coordinates patient care through the continuum by assisting with timely access to care, coordinating/facilitating appointments and services, and encouraging adherence to treatment plans, protocols, and follow up care.

• Assesses patient current and future needs, provides patient access to resources (internal and external), and makes appropriate referrals as needed.

• Provides education and information to the patient and family related to the healthcare system, multidisciplinary team member roles, plan of care, and available resources.

• Establishes and maintains close collaboration with physicians and multidisciplinary team members to ensure seamless patient care and care coordination.

• Tracks navigation program metrics, and quality indicators, documents patient interactions and progression, and communicates navigation activities to physicians, care team, and department.

• Supports patients and families during transition from active treatment to survivorship or assists with coordination of end-of-life care.

• Contributes to the development, implementation, and evaluation of the nurse navigator role.

• Builds awareness of the nurse navigator role by participating in marketing and community outreach efforts.

• Obtains or develops patient and family educational materials and resources.

• Demonstrates knowledge, skill, and coordination to provide nursing care and guidance to the patient from screening to survivorship.

• Demonstrates effective communication with patients, families, peers, members of the multidisciplinary healthcare team, and community organizations and resources.

• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.

• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Actively participates in multidisciplinary planning conferences.

• Participates in community health promotion and awareness programs (health fairs, screenings, symposiums).

• Attends staff development in-services, department meetings, etc.

• Establishes and maintains professional role boundaries with patients, families, and multidisciplinary care team.

• Serves as advocate for patient and family. 


• BSN required.

• Assumes responsibility for professional development and continuing education.

• Meets all mandatory and developmental requirements for Orlando Health and unit/department.


• Maintains license as an RN in the state of Florida.

• Maintains current BLS/healthcare provider certification.


Three (3) years of clinical experience.

Previous Irritable Bowel Syndrome experience highly preferred.

Apply now

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